This Privacy Policy describes how Brainwave Empowering Services ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website brainwavecounselling.in.

Information we collect
We collect several types of information when you use the site:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, mailing address, date of birth, and any information you provide in your appointment booking form or therapy notes (if applicable).
• Payment Information: If you book an appointment or purchase recorded videos, we may collect your payment information through PayU, a secure payment processing service. We do not store your full credit card details ourselves.
• Usage Data: We may also collect information about how you use the Site, such as the pages you visit, the time you spend on those pages, and the links you click. This information is collected automatically through cookies and other tracking technologies.

How we use your information
We use your personal information to:

• Provide and manage your access to the Site, including booking appointments, making payments, and accessing recorded videos.
• Communicate with you about your appointments and other services offered.
• Send you administrative information, such as appointment confirmations and changes to our policies.
• Improve the Site and our services.
• Comply with legal and regulatory obligations.

We will never share your personal information with third parties for marketing purposes.

Your Choices
You have several choices regarding your information:

You can choose not to provide certain information, but this may limit your ability to use the Site.

You can access and update your personal information at any time by contacting us.

You can opt out of receiving marketing communications from us.

Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect and store Usage Data. Cookies are small data files that are placed on your device when you visit a website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Site.

Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure.

Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page.

Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected] or 8108603867.